No one likes to spend their hard earned money on cleaning services, just to have a thunderstorm move in and leave its mark. We offer a 7 day rain guarantee to back all of the work we perform for our customers. Because we use only the finest cleaning solutions and professional techniques to clean your windows, we are confident that your windows will remain clean for a long time.
We 100% guarantee that within 7 days of servicing your home, if mother nature happens to leave her mark, we will return at no cost (as long as you contact us during the 7 day period) to you to touch-up any affected windows.
WHAT IF RAIN IS IN THE FORECAST THE DAY OF MY SCHEDULED CLEANING?
If heavy rain is in our forecast on your scheduled cleaning day, our office staff will call you the morning of, to check with you as to whether or not you want us to come. If it is not raining, it is our policy to complete the job as scheduled. If it is raining but the precipitation is light (spotty showers and light drizzle), we will proceed as scheduled if you would like for us to. Typically, light and spotty rain does not affect the cleaning (see next paragraph). In the circumstance of heavy rain showers or high winds, we will re-schedule your appointment as quickly as possible.
DOES RAIN MAKE MY WINDOWS DIRTY? (RAIN GETS A BAD RAP)
For the record, rain does not make windows dirty, dirt does. Dust accumulates on the outside of the glass from mowing the lawn, operating leaf blowers, tree pollen, car exhaust and many other airborne substances. This dust settles as a uniform layer on the glass. When it rains, the rain drops push the residue into different patterns. After the water dries, the dust remains on the glass. This new dirty residue is now highly visible because it is no longer spread out uniformly. Our three step cleaning process will deep clean your windows so that the dirt is no longer present to create an issue. Clean glass will stay clean after a rain because once the rain water dries, there is nothing left behind to interfere with your view.
Because we know your time is important, our weather policy effectively ensures that all appointments are completed in a timely manner. From our years of experience of predicting weather patterns, we are able to make accurate decisions to ensure that service, quality, and safety, come first in serving you. We are confident you will be pleased with the end result.
YOUR SATISFACTION IS GUARANTEED!
Your windows are guaranteed to look great in any kind of weather. Whether it's 90 degrees and sunny or if it rains after your window cleaning service is completed. If, for any reason, you are not satisfied with our service, let us know right away and we'll make it right. Even if it rains. Guaranteed!