Question 1

What areas do you service in Dayton, Ohio?

Accepted Answer

We service all communities in and around Dayton, Ohio within a 35 Mile radius. Our service 
map includes Montgomery, Miami, Clark, Greene, and Warren Counties.

Question 2

How can I get a quote for services?

Accepted Answer

Receiving a quote for services is super easy and hassle free. Simply submit a quote request from our 
website or you may call our office during normal business Monday Through Friday 8:00am -4:00pm (excluding holidays).

Question 3

Do I need to be at home to receive a quote?

Accepted Answer

A large portion (95%) of our quote requests can be calculated from the exterior. As long as we have your permission and have access around the perimeter of the property (unlocked gates etc.). We'll be able to quote your home easily and accurately.

Question 4

How do you clean windows?

Accepted Answer

We use traditional methods to clean glass with professional grade detergents and squeegees. For properties exceeding one story, we utilize commercial-grade ladders equipped with self-leveling feet to mitigate accidents on uneven terrain.

Question 5

How do you quote window cleaning?

Accepted Answer

Window quotes are generally calculated from the exterior.  We take in consideration the following:

1). Type of window. Oversized picture windows, storm window glass, true divided lites (French windows) , 
      typically cost a bit more than a common double hung or  casement window.

2). The condition of glass.

3). Terrain and accessibility.

Question 6

What do I need to do prior to your arrival?

Accepted Answer

WINDOW CLEANING:

Our technicians work in teams of two so we can handle moving furniture etc. No need to remove curtains or  blinds prior to our  arrival. We do ask that if you have knickknacks on window ledges, to please remove them for us. This will streamline the cleaning process as well as preventing accidents. If you are scheduled for just the exterior windows, make sure to unlock patio door slider screens as well as unlatch window screens so 
that we can remove them to access the glass surface.

GUTTER CLEANING:

Since gutter cleaning is an exterior service, no one would have to be present during the cleaning. Once the service is completed, an invoice can be left behind at the site, mailed through USPS, or emailed to you from 
our office.

To avoid issues during the service, we ask that you:
- Keep pets inside.
- Close open windows.
- Let the office or technicians know of any issues with using the exterior water faucets.
- Unlock gates so that we have access around the property.

Question 7

What can I expect when you're working inside my home?

Accepted Answer

We take extra steps to protect your home and  prevent mishaps when working inside such as:

- Check and clean all equipment prior to bringing it into the home.
- Shoe covers are worn at all times to protect your carpet and flooring.
- Clean drop cloths are used throughout the home in areas of high glass (great room, foyer, skylights) to protect flooring surfaces.
- Soft rubber bumpers on ladders to prevent wall damage to drywall and painted surfaces.
- Rubber mats are placed under extension ladders for safety and floor protection.

Question 8

Can I have just a few windows cleaned?

Accepted Answer

Yes. We can clean as many windows that you need done.  Keep in mind that we have a $125.00 minimum of work that must be met for us to service your location.

Question 9

Do you clean window screens?

Accepted Answer

Yes. We remove, clean and reinstall the window screens. Screen cleaning is an additional charge per screen. 
If you would like to add this to your quote or service appointment, let us know prior to quoting or scheduling your service.

Question 10

Do you clean light fixtures and ceiling fans?

Accepted Answer

Yes. We clean interior and exterior light fixtures and ceiling fans.

Question 11

Do you clean mirrors?

Accepted Answer

Yes. We clean all types of mirrors.

Question 12

Do you offer discounts for military and first responders?

Accepted Answer

We are happy to offer a  5% Off discount to:
Military, Police, Firefighter, EMS, and Nurses with proper I.D.
Please Note: 5% discount cannot be combined with any other discounts or offers.

Question 13

What if inclement weather is forecasted on the day of my cleaning?

Accepted Answer

If inclement weather is forecasted on your service appointment, our office will contact you to offer rescheduling options.

Question 14

What if I need to reschedule my appointment. What do I need to do?

Accepted Answer

We understand that unexpected circumstances may arise, leading to the need to reschedule your service appointment. You can reach out to us by sending a message through our website or calling our office during normal business hours. You may also leave a message on our company voicemail. There is no cancellation fee. We simply request that you provide us with as much advance notice as possible.  This will allow us ample time to adjust our schedule so that we can accommodate other appointments.

Have Questions? We Have Answers.

What areas do you service in Dayton, Ohio?

How can I get a quote for services?

Do I need to be at home to receive a quote?

How do you clean windows?

How do you quote window cleaning?

What do I need to do prior to your arrival?

What can I expect when you're working inside my home?

Can I have just a few windows cleaned?

Do you clean window screens?

Do you clean light fixtures and ceiling fans?

Do you clean mirrors?

Do you offer discounts for military and first responders?

What if inclement weather is forecasted on the day of my cleaning?

What if I need to reschedule my appointment. What do I need to do?

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